Intern- Help Desk Analyst

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Last name *

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Answer these questions to complete the application:

Tell us about yourself?
How beneficial do you think a help desk is to a company?
Have you worked in an information technology capacity before?
How do you respond if you're unsure of the answer?
Do you have any formal coding training?
How would you describe a technical solution to someone with either little or no experience?
What is the difference between SQL and NoSQL?
How do you stay up-to-date with your IT skills and knowledge?
In what situation would you escalate a ticket?
Can you describe a typical day in your previous help desk position, If applicable.

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